Contact us with your order number before making any returns. Returns accepted for new unopened items only, open/used products will not be refunded.
If we made a mistake we will correct the error and get the correct product to you. We'll also pay the return shipping costs if the return is a result of our error.
We do not accept returns of any personalized items.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All products are in stock however laser marked/engraved items are produced per order.
We only ship to the USA 50 states.
When you place an order, items will ship within 5 business days. Personalized items will ship within 10 business days, If you need it sooner please contact us.
We utilize USPS priority mail, UPS is available upon request.
Consumer Data Privacy
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.